Processing & Shipping

The following are estimated processing and delivery times. We make every effort to fulfill orders as quickly as possible. Please keep in mind that we cannot guarantee the delivery times, as shipping is done by a third party, and may be affected by external factors (Christmas season, Covid-19, etc).

Processing time

Order processing takes place during normal business hours, Monday to Friday. Please allow 1-2 days for processing. If your order involves customisation (such as engraving a name or personal message), it can take up to 3 days to process. If your order is urgent, please contact us to discuss faster processing and expedited shipping options.

Local pickup in Wexford, Ireland

If you’re in Ireland, you’re welcome to collect your order personally from us in Killinick, Wexford. Please choose the “Local pickup in Wexford” option when you checkout your order. You will get a notification email when your order is ready for collection, as well as directions to our address.

Free shipping within Europe

We provide free shipping within Europe on all orders. Shipping is done by An Post Ireland, and takes on average 1-3 working days within Ireland, and 3-7 working days for the rest of Europe. The free shipping option does not include tracking.
Countries qualifying for free shipping includes Ireland, UK, Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden & Switzerland. All countries not in this list, will qualify for low cost international shipping (see section below).

Shipping to rest of the World

We provide low cost shipping to most countries worldwide. Shipping is done by An Post Ireland, and takes on average 3-7 working days to reach your country. Keep in mind that some countries may take longer than average to process the mail once it reaches the destination country.
Countries not in the free shipping list above, will only pay a small fee to have your order shipped to you. The low cost shipping option does not include tracking.

VAT and Customs Duty

You are responsible for all taxes and duties (including VAT) imposed by your country of residence.
Union Street Creations is not responsible for any packages held by international customs agencies. Please check with your country’s customs office to determine their procedures and any potential charges.

Tracking

Our Free & Low Cost Shipping options do not include tracking. If you require tracking, please contact us for alternative shipping options.